Submit orders and art to: smd@bluelineinc.com
GENERAL INFORMATION
ART AND REQUIREMENTS
FILE FORMATS
PDF files are to be set for “Press Quality” or “High Quality Print” with all fonts embedded or converted to outlines. The acceptable file formats include .ai, .ps, .eps, .psd, .tiff, and .pdf. All images should be at a resolution of at least 300 dpi at actual print size. Packaged files including the fonts and images from InDesign®. Quark™ may also be accepted.
Hourly charge of $75.00 NET for any art that does not meet with our requirements or needs to be reworked.
FONTS
All fonts should be converted to outlines, embedded, or submitted with the artwork. Fonts that are not converted to outlines, embedded, or submitted with the art will be replaced with fonts from our in-stock library.
If file alteration is necessary, all fonts must be submitted with the artwork.
STAMPING
Foil Hot stamping or *embossing (*on certain products only)
File Formats: Vector art created in Adobe® Illustrator® (.ai, .pdf, .eps) is preferred. All elements of the artwork should be solid black. Raster (.psd, .tiff ) artwork may be accepted with a resolution of at least 900–1200 dpi at actual stamping size and must be solid black.
Submit art to: smd@bluelineinc.com
ORDERING POLICIES & REQUIREMENTS
ACKNOWLEDGEMENTS
• Confirmation of receipt for your order will be sent within 24 hours.• We are not responsible for orders not received.
CANCELLATION CHARGES
All order cancellation requests must be made in writing. Orders will be subject to all costs incurred to date.
COMMUNICATION
Confirming Orders: All correspondence to the factory confirming orders must be clearly marked as “Confirmation.”
The factory will not be responsible for duplication of orders.
Complaints: Must be made within 10 days after receipt of shipment.
COPY CHANGE
Change of copy or logo: Add $53.75 (G) per change. Stamping dies are additional at $93.75 (G) per copy.
COPYRIGHT/TRADEMARK LAWS
Blueline assumes that all artwork submitted for imprint reproduction, to produce an order, is in full compliance with the laws governing copyright, trademark, etc.
Note: By placing an order the purchasers agree not to hold Blueline liable for any damages, cost and/or expenses arising under these laws as a result of Blueline use of said artwork.
DISCLAIMER POLICY
As a result of variances in materials and other circumstances beyond our control, Blueline cannot guarantee continuity of shade, color, size, texture, or construction of finished goods from lot to lot.
Note: Blueline is not liable for delays due to acts of God, material shortages, shipping or customs interventions.
IMPRINTING
Hot Foil stamping: Gold, silver, red, blue, black, white, orange and green (some other colors available upon request).
Fonts: 12 point sans serif works best for imprinting
Imprint Position: Please specify exact position, otherwise the standard position (front cover bottom center)
will be used.
Set Up Charge: $93.75 (G) on all new artwork for 9 square inch imprint (includes die & proof). Set up will be more for over sized dies.
Additional Stamping Location: Second die charge plus $2.50 (G) running charge per unit.
INVOICES
Sent 24 hours after shipment of the order.
MINIMUM ORDER
A minimum order of 50 units is required. Lesser quantities available on certain items.
ORDER CHANGES
All changes to order must be made in writing.
Note: Changes may delay shipment and may incur charges.
ORDERING
Email: smd@bluelineinc.com
Fax: 877-901-1333
No phone orders will be accepted.
OVERRUNS & UNDERRUNS
While we strive to ship the exact quantity ordered, ALL orders are subject to 5% overrun or underrun, orders will be billed accordingly. For full custom products, a 10% over or under quantity ordered will constitute completion of order.
PACKAGING
Standard: Bulk
PERSONALIZATION
• Individual names or initials on one line, up to a maximum of 24 characters: $2.50 (G) per name.
• The customer must supply a name list in an Microsoft Excel file, Microsoft Word or other text file. Standard type style for personalization is Trade Gothic.
• All uppercase is used unless otherwise specified.
• Standard Point Sizes Used: 14 point for all sizes.
PRICING
All catalogue pricing is in Canadian currency.
PRICING INFORMATION
All prices are suggested retail only and are subject to change without notice. Pricing includes a one-colour foil hot stamp (setup additional). Distributor is under no obligation to sell at these prices. Invoiced prices will be those in effect at the time of order entry and not those in effect at time of delivery. Combined quantity pricing is only available on like sized products for the same customer. All taxes and freight are extra.
PRODUCT ART TEMPLATES
Art templates for all products can be found on our website: www.bluelinepromotional.com
PRODUCTION TIME
Stock catalogue products with line copy and/or company logo will be shipped within 10 to 15 working days from receipt of approved artwork. Customized products require 8 to 12 weeks for delivery, from receipt of final approved copy.
PROOFS
Paper
All proof requests must be noted on the purchase order. There is no charge for the first proof. The charge for multiple proofs of customer changes is $23.40 (G) each. Unless noted otherwise on purchase order, electronic proofs will be emailed.
• Paper proofs will be faxed upon request.
• An order will be placed on hold until the written approval of the proof has been received at factory. Credit will not be issued on art errors after the factory has received final approval.
Pre-Production Sample
• Hot stamped items: $60.00 (G). Dies are additional. Any revisions on pre-production samples will incur any additional die or art charges as well as a new sample charge.
RETURN OF GOODS
Any returned product must have a return authorization number (RMA), obtained in writing, prior to returning merchandise for any reason, and written on the outside of returned boxes. Unauthorized returns will be rejected and returned by our Receiving Department.
SAMPLES
Random Samples: Random samples available at shipping cost. All samples are shipped via third party billing. A shipping account number must be provided when placing the sample request.
Spec Samples: Hot stamped items $60.00 (G). Dies are additional. Any revisions on proofs will be charged new proof charges, which will include any additional die or art charges.
Virtual Samples: No charge
SHIPPING
FOB: Montreal - all shipments are prepaid and charged on invoice. Insurance charges are extra. No PO Box deliveries.
C.O.D. Shipments
Not available. Orders may be charged to a major credit card at time of shipping.
Drop Shipments
First one is free. Additional – drop ship charge of $13.50(G) per address.
Freight charges
are prepaid and will be added to invoice. We are not responsible for carrier delays. Once the shipment is delivered to the carrier the factory is no longer responsible for transit delays or damages. Any such claims must be filed directly with the carrier.
Third Party Freight Billing: Insurance must be handled by consignee, if any 3rd party charges are charged back to Blueline, these charges and any associated fees will be billed separately to your account.
TERMS
Net 30 days, Visa and MasterCard. A 50% pre-production deposit is required on all orders exceeding $2,500.
Information and pricing are valid through December 31, 2024